SB

Intake Queue

Triage incoming requests from walk-ins, calls, the portal, WhatsApp, and field officers.

6 of 6
IntakeSourceResidentPhoneAreaCategoryPriorityReceivedStatusReviewerActions
INT-1042WhatsAppMarlene Edwards+1 (758) 555-0142District 1 — EastviewHousing & Land
High
Sep 7, 2026
New
J. Thompson
INT-1043Walk-InDevon Charles+1 (758) 555-0188District 4 — HillcrestEmployment
Normal
Sep 6, 2026
Under Review
K. Reid
INT-1044Public PortalPatrice Joseph+1 (758) 555-0210District 3 — BaysideWater & Utilities
Urgent
Sep 7, 2026
New
Unassigned
INT-1045Phone CallReuben St. Clair+1 (758) 555-0345District 2 — CentralSocial Assistance
Normal
Sep 5, 2026
New
S. Charles
INT-1046Walk-InMarcia Rolle+1 (242) 555-0701West Hill–Meeting Street ZoneSocial Assistance
High
Sep 2, 2026
Converted
S. Charles
INT-1047Community MeetingAnthony Clarke+1 (242) 555-0706West Hill–Meeting Street ZoneInfrastructure
Urgent
Aug 23, 2026
Converted
J. Thompson