SB

Intake Queue

Triage incoming requests from walk-ins, calls, the portal, WhatsApp, and field officers.

4 of 4
IntakeSourceResidentPhoneAreaCategoryPriorityReceivedStatusReviewerActions
INT-1042WhatsAppMarlene Edwards+1 (758) 555-0142District 1 — EastviewHousing & Land
High
Jul 10, 2026
New
J. Thompson
INT-1043Walk-InDevon Charles+1 (758) 555-0188District 4 — HillcrestEmployment
Normal
Jul 9, 2026
Under Review
K. Reid
INT-1044Public PortalPatrice Joseph+1 (758) 555-0210District 3 — BaysideWater & Utilities
Urgent
Jul 10, 2026
New
Unassigned
INT-1045Phone CallReuben St. Clair+1 (758) 555-0345District 2 — CentralSocial Assistance
Normal
Jul 8, 2026
New
S. Charles