Communications Center

WhatsApp & SMS intake, conversation triage, template replies, and broadcasts — for the MP office.

Demo only. This communication center does not send real WhatsApp or SMS messages. Production use will require approved WhatsApp Business/Twilio setup, opt-in/consent handling, message templates, privacy controls, and usage billing.

New Messages

Open Conversations

Converted to Intake

Pending Replies

SMS Alerts Sent

WhatsApp Templates

Broadcasts Scheduled

WhatsApp
Marlene Edwards
Jul 11, 06:02 AM
Good morning, my roof is still leaking after the storm last week. Can someone from the office help?
New
High
SMS
Devon Charles
Jul 11, 04:02 AM
You: Thank you for contacting the constituency office. A staff member will follow up shortly.
Pending Staff Reply
Normal
SMS
Community Resident
Jul 10, 11:02 PM
Streetlight out on Westgate Drive near bus stop. Very dark at night.
New
Normal
WhatsApp
Patrice Joseph
Jul 10, 08:02 AM
You: Your request has been received. Reference: INT-1044. The office will follow up.
Converted to Intake
Urgent
INT-1044
SMS
Reuben St. Clair
Jul 10, 06:02 AM
When is the next Let's Talk Thursday meeting?
Open
Normal
WhatsApp
Anika Greaves
Jul 9, 08:02 AM
You: Linked to case C-1042. Contractor delay noted; office following up this week.
Linked to Case
High
C-1042

Marlene Edwards

New

High

+1 (758) 555-0142District 1 — EastviewCONV-1001

Good morning, my roof is still leaking after the storm last week. Can someone from the office help?

Jul 11, 06:02 AM

Internal Staff Notes

No internal notes yet.

Linked Records

Intake: —

Case: —

Task: —